FREQUENTLY ASKED QUESTIONS
Yes, we have product catalog.
We do not have a price list of all our products. Our lines have too many different models with changing production costs, so it is no practical. If you want to check the price of any of our products, please feel free to contact us. We will reply quickly!
Our catalogue shows most of our products, but not all. If there is something you would like but can’t see, let us know what product you would like and the quantity. If we do not currently produce it, we can design and make a new mold to according to your preferences. Making an ordinary mold typically takes about 35-45 days.
Yes, we have done this for customers many times before, as well as many custom molds. Customized packing with your own logo comes at extra cost.
Yes, we can provide samples. Normally, we provide 1-3 sample units for testing or quality inspection free of charge. We do not include shipping costs, more than three will be charged.
We accept T / T (Wire transfer), Western Union and PayPal. Please be sure that we receive the same amount as stated on the invoice. And you can pay money in RMB.
If the product is in stock, it can be shipped within three business days. All other inquires will have to be reviewed for a delivery timeframe.
For small packages, we use standard carriers such asas DHL, FedEx, UPS, TNT, or EMS. Larger orders will be sent by air or sea freight carriers.. We are liable for any damages to product during delivery.
We have a guarantee of one year.
Absolutely! We will first need to know what area of the world you wish to operate in. Please do not hesitate to contact us.